Tunbridge Wells Borough Council has renewed its contract with Cordant Cleaning for a further three years and extended the remit to include additional services.
Under the terms of the new contract, Cordant will continue to carry out daily and periodic cleaning services across 24 council properties. These include the town hall, theatre, museum, crematorium, sports pavilions and public toilets. The extended remit will involve managing the provision and supply of washroom products, window cleaning across the portfolio and a number of deep cleaning services.
Denise Haylett, head of business support at the council, said: “Cordant Cleaning have worked closely with TWBC over the past four years, enabling a transition in working practices that has ultimately led to our decision to renew their contract. Realistic KPIs and SLAs are in place, and with the CAR Audit Tool I am positive that the contract will keep on track and meet the targets set.”
CAR (Cordant Audit and Reporting), the company’s newly developed app, will provide the contract stakeholders with real-time performance data.